Owning new services from proposition to integration

My current role spans three substantial workstreams. I support the extended warranty programme and its future development. I also own Flight+, an unreleased travel value-added service, and an unreleased internal marketplace for selling products inside the app. Product and partner details are intentionally limited while both products remain in development.

Turn partner-backed propositions into clear, compliant in-app products while coordinating UX, legal, commercial, API, engineering, offer, checkout, and invoicing dependencies.

1. 01Evolve the extended warranty programme around customer and operational needs
2. 02Lead Flight+ from proposition and experience design through compliance and partner API integration
3. 03Shape the internal marketplace across offer creation, in-app purchase flows, fulfilment, and invoicing

• –Extended warranty programme supported and developed for its next stage
• –Two complex new products progressing through cross-functional development with details kept confidential until release

Owning a regulated product means connecting the proposition, customer experience, commercial model, integrations, and operations–not merely managing a backlog.